Privacy Policy

PRIVACY STATEMENT

WHAT DO WE DO WITH YOUR INFORMATION?

Your privacy is paramount.   When you purchase a product or service from bhs-direct.com, as part of the buying and selling process, we will collect the personal information you supply to us, such as your name, address, email address, billing address, delivery address, telephone number, product selection, credit card payment information and a password.

As you browse through our Website, we will automatically receive your computer’s internet protocol (IP) address in order to provide us with the information that helps us to learn about your browser and operating system.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.

We may collect this information even if you do not register with us.

Your Personal information may be disclosed to other reputable third party businesses who will help process your order.  Such third parties will be required to treat your Personal Information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation from time to time in place.  We will not release your personal information to any company outside bhs-direct.com for their mailing or marketing purposes.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with other products which are relevant to your browsing history when you visit other websites.

Any marketing by email, if applicable and with your permission will be sent to you about our Website’s new products and any other updates we feel you would benefit from.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

BHS Direct Limited – www.bhs-direct.com

Our store hosted environment provides BHS Direct Limited with a number of security measures to protect our servers, your privacy and prevent your account from being compromised via the server itself. While our servers are secure, security breaches of your device and your personal account due to vulnerable passwords or known exploits in the software that you choose to have installed on your device cannot be prevented with general server security.

Your data is stored in hosted, databases and applications and services store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then BHSD stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read bhs-direct.com Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in UK and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (EV SSL) and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use.

cookie_notice_accepted, no data held, when the user accepts our website’s cookie policy by clicking on the button “I accept” when visiting our              website for the first time. This cookie is persistent and expires in 1 day.

wordpress_test_cookie,   WordPress sets this cookie when a user navigates to the BHS-Direct login page. The cookie is used to check whether user’s web browser is set to allow, or reject cookies. This is a session cookie.

__distillery, This cookie is used by our video player to remember where you are in a video so that if playback is interrupted (for example, by losing your internet connection) then you can get right back to where you left off.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any minors you are legally responsible for to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our shopping store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at ops-admin@bhs-direct.com or by mail.
FAO: The Privacy Compliance Officer – BHS Direct Limited – 130 Old Street, London EC1V 9BD – United Kingdom.